Thank you for your desire to uplift and empower our clients, we appreciate your willingness to serve. We assign clients to coaches who have completed our Confidence Coach training process and are actively engaged with our organization. We do our best to match clients to coaches based on coach's background, training, experience level, professional network (to best help clients make connections within their current or desired career fields), past follow- through (please be sure to complete the Confidence Coach feedback form each time you connect with a client).
Coach Onboarding Checklist
Step 1: Schedule a time to meet with one of our Coach Trainers. This 30-minute call will provide you the opportunity to learn more about the coaching program, our policies and procedures, and what coaching sessions with our clients entails. You will also have the chance to ask any questions you may help you get started as a Confidence Coach. After the call, watch your email for further instructions to get started with coaching. Click here to set up your call.
Step 2: Please watch our Coach Training videos found here.
Step 3: After you meet with one of our Coach Trainers, we'll invite you to register and attend a virtual “Welcome to the Confidence Coach Team Meeting” held on the 4th Monday of every month at 6 PM CST. During this call, you will have the chance to meet other Coaches, review DFS Twin Cities coaching policies and procedures, hear the latest organizational updates from DFS Twin Cities staff, share information about important resources for clients, and build community with other DFS Twin Cities volunteer coaches.
Step 4: Attend Client Programs - Please check out our Client Portal (password is empower23). We encourage you to sign up and attend client programming when you are available, to experience our virtual programming, meet clients, and hear about their various journeys and coaching needs. It is particularly helpful to attend one of our group Personal Success Plan sessions, held on every other Monday evenings at 6 PM CST, so you can better understand the client experience as they begin or return for services. Click here to register. When you attend the Personal Success Plan meeting, you will gain further understanding of our services and meet incoming clients.